Post by : Layla Badr
Photo: Instagram/@deltaairlines_br
Delta Airlines is being praised by many people online after a woman shared a video about how the airline and its staff helped her spend extra time with her dying mother. In the video, posted on December 9, Hannah White explained that her mother, Kathleen Nelson, was critically ill due to undiagnosed pneumonia, which quickly led to septic shock.
Stay informed with the latest news. Follow DXB News Network on WhatsApp Channel
Doctors told Ms. White that her mother didn't have much time left, so she rushed to book a flight from Dallas, Texas, to North Dakota with a stop in Minneapolis, Minnesota. Unfortunately, her flight was delayed due to mechanical issues, and it stayed on the ground at Dallas Fort Worth International Airport for over an hour. This delay meant there was a good chance she would miss her connecting flight in Minneapolis, according to a CNN report.
Feeling emotional and worried, Ms. White spoke to one of the flight attendants. The attendant explained that she wouldn’t make the Minneapolis connection in time. Ms. White was rebooked on a new flight for the next day by Delta's automatic rebooking system. As she heard this news, she began to cry. The flight attendant apologized and cried with her, sharing her worry about not being able to see her mother one last time.
At that point, something unexpected happened. Captain Keith Napolitano, the pilot on Ms. White's flight, called the pilot of the Minneapolis connecting flight. The pilot agreed to wait for Ms. White so she could make it in time. "Sometimes, things just fall into place, and I knew I could help in this case," Captain Napolitano said.
When Ms. White’s flight landed in Minneapolis, the crew made sure everything went smoothly for her. They moved her seat to the front of the plane to help her get off faster. The crew even made a special announcement over the loudspeaker to ensure she was the first one to exit. A helpful passenger pulled out a map of the Minneapolis airport and gave it to Ms. White so she could easily find her next gate.
Thanks to these efforts, Ms. White was able to board her connecting flight and make it to her mother. The flight waited nearly 30 minutes for her, which gave Ms. White 24 extra hours with her mom. Tragically, her mother passed away the following day. But Ms. White was deeply grateful for the time she got to say goodbye and comfort her mother in her final moments. "Delta’s kindness gave me 24 extra hours with her. I was able to tell her ‘I love you’ one last time and be there for her the way she was always there for me," she shared.
When the video went viral, many people online praised the airline and its staff for their compassion. One person commented, "We mostly hear strange stories about airlines, but it’s nice to see Delta step up when it mattered." Another said, "These moments restore your faith in humanity." A third person added, "The person with the airport map, the people who helped make sure she had those 24 hours, it shows that kindness is still alive."
Get Fit in 15 Minutes: Easy Full-Body Home Workout for Busy People
Short on time? Try this easy 15-minute full-body home workout designed for busy people. No equipment
Abdu Rozik Questioned by ED in Drug Money Laundering Case
Bigg Boss fame Abdu Rozik was questioned by ED as a witness in a money laundering case linked to dru
Silver hits 13-year high above $38 on global demand surge
Silver prices soared past $38 globally, hitting a 13-year high, while Indian rates touched record le
Cleaner Air: How Cities Are Fighting Pollution
Air pollution is a growing threat to health and climate across the globe. But cities—from Dubai to D
UN Declares July 11 as World Horse Day to Honour Horses
The UN declares July 11 as World Horse Day to celebrate horses, raise awareness about their role, an
Plant-Based Meat: Tasty or Just a Fad?
Plant-based meat is showing up in restaurants, supermarkets, and even fast-food chains. But is it re
New Family Activities You Can Enjoy in Dubai This Season
Dubai is packed with exciting and affordable family activities this season. From water adventures an
A Mother of Two Angels: Hala Abbas and the Legacy of Love, Loss, and Rare Courage
Journey Hala Abbas
IAF Jaguar Fighter Jet Crashes in Rajasthan 2 Pilots Died
A Jaguar jet crashed near Churu, Rajasthan during a training flight. Both IAF pilots died. Eyewitnes
Alia Bhatt’s Ex-Secretary Held for Rs 77 Lakh Fraud Case
Alia Bhatt’s ex-secretary Vedika Shetty arrested for Rs 77 lakh fraud after forging Bhatt’s signatur
Dhurandhar First Look Sara Arjun Stars With Ranveer Singh, Fans React
Dhurandhar first look out now Sara Arjun teams up with Ranveer Singh. Bold casting choice surprises
Nora Fatehi Seen Crying at Mumbai Airport Fans Deeply Worried
Nora Fatehi breaks down in tears at Mumbai airport. Fans express concern after emotional post hints
Rome Gas Station Blast Injures 45 Two in Critical Condition
Massive explosion at a Rome fuel station injures 45, including police and firefighters. Two victims
DEWA, Google Cloud Partner to Boost AI in Daily Operations
DEWA teams up with Google Cloud to use AI for podcasts, cutting costs by 99% and making DEWA the wor
Canada removes digital tax to restart talks with US
Canada has decided to stop its digital tax plan. This move may help improve trade talks with the US.