Delta Airlines Helps Reunite Daughter with Dying Mother, Wins Internet's Heart

Delta Airlines Helps Reunite Daughter with Dying Mother, Wins Internet's Heart

Post by : Layla Badr

Jan. 10, 2025 3:14 p.m. 1747

Photo: Instagram/@deltaairlines_br

Delta Airlines is being praised by many people online after a woman shared a video about how the airline and its staff helped her spend extra time with her dying mother. In the video, posted on December 9, Hannah White explained that her mother, Kathleen Nelson, was critically ill due to undiagnosed pneumonia, which quickly led to septic shock.

Stay informed with the latest news. Follow DXB News Network on WhatsApp Channel 

Doctors told Ms. White that her mother didn't have much time left, so she rushed to book a flight from Dallas, Texas, to North Dakota with a stop in Minneapolis, Minnesota. Unfortunately, her flight was delayed due to mechanical issues, and it stayed on the ground at Dallas Fort Worth International Airport for over an hour. This delay meant there was a good chance she would miss her connecting flight in Minneapolis, according to a CNN report.

Feeling emotional and worried, Ms. White spoke to one of the flight attendants. The attendant explained that she wouldn’t make the Minneapolis connection in time. Ms. White was rebooked on a new flight for the next day by Delta's automatic rebooking system. As she heard this news, she began to cry. The flight attendant apologized and cried with her, sharing her worry about not being able to see her mother one last time.

At that point, something unexpected happened. Captain Keith Napolitano, the pilot on Ms. White's flight, called the pilot of the Minneapolis connecting flight. The pilot agreed to wait for Ms. White so she could make it in time. "Sometimes, things just fall into place, and I knew I could help in this case," Captain Napolitano said.
When Ms. White’s flight landed in Minneapolis, the crew made sure everything went smoothly for her. They moved her seat to the front of the plane to help her get off faster. The crew even made a special announcement over the loudspeaker to ensure she was the first one to exit. A helpful passenger pulled out a map of the Minneapolis airport and gave it to Ms. White so she could easily find her next gate.

Thanks to these efforts, Ms. White was able to board her connecting flight and make it to her mother. The flight waited nearly 30 minutes for her, which gave Ms. White 24 extra hours with her mom. Tragically, her mother passed away the following day. But Ms. White was deeply grateful for the time she got to say goodbye and comfort her mother in her final moments. "Delta’s kindness gave me 24 extra hours with her. I was able to tell her ‘I love you’ one last time and be there for her the way she was always there for me," she shared.

When the video went viral, many people online praised the airline and its staff for their compassion. One person commented, "We mostly hear strange stories about airlines, but it’s nice to see Delta step up when it mattered." Another said, "These moments restore your faith in humanity." A third person added, "The person with the airport map, the people who helped make sure she had those 24 hours, it shows that kindness is still alive."

Fire on Mumbai-Valsad train engine, all passengers safe

A fire broke out in the Mumbai Central-Valsad train engine at Palghar. All passengers are safe. Rest

Sept. 18, 2025 6:12 p.m. 180

Sharjah Ruler Launches Raad Al Kurdi Quran Recitation

Sheikh Sultan launches Raad Al Kurdi’s Quran recitation at Sharjah Academy, honoring efforts to spre

Sept. 18, 2025 6:07 p.m. 191

Sharjah Ruler Honours Emirates Islamic Bank Team

Sheikh Sultan honours Emirates Islamic Bank for supporting Quran Academy projects in Sharjah, boosti

Sept. 18, 2025 5:52 p.m. 177

Abu Dhabi Customs records strong digital growth in 2025

Abu Dhabi Customs sees over 10% rise in digital deals, faster clearances, and record customer satisf

Sept. 18, 2025 5:39 p.m. 172

UAE & Azerbaijan Join Hands to Boost Investment & Growth

ADQ and Azerbaijan Investment Holding unite to grow key sectors, trade ties, and regional projects,

Sept. 18, 2025 5:27 p.m. 184

Bangladesh Bars Sheikh Hasina & Family From Voting 2026

Ex-PM Sheikh Hasina and her family cannot vote in Bangladesh’s Feb 2026 elections as NIDs are blocke

Sept. 18, 2025 5:22 p.m. 185

Avatar Fire and Ash 2025 Pandora s New Epic Adventure

Discover Avatar Fire and Ash 2025 a thrilling new Pandora adventure with stunning visuals new tri

Sept. 18, 2025 6:27 p.m. 183

Russia Strikes Ukraine Railways, 5 Injured in Poltava Attack

Russian attacks hit central Ukraine’s Poltava region, wounding 5 and disrupting trains. Ukrainian fo

Sept. 18, 2025 5:09 p.m. 200

Rare Crescent Moon, Venus & Star Show Before Sunrise

Catch a stunning sight Friday: thin crescent moon, bright Venus, and star Regulus cluster in the ear

Sept. 18, 2025 5:01 p.m. 183
Sponsored
https://markaziasolutions.com/
Trending News

The Mind Gut Connection How Your Diet Shapes Your Mood and Mental Health

Discover how your diet affects mental health mood and stress Learn tips to keep your gut and mind

Sept. 15, 2025 5:15 p.m. 823

Dubai s 2025 Property Outlook Key Trends Prices and Investment Opportunities

Discover Dubai s 2025 property trends price changes rental yields and investment opportunities in

Sept. 15, 2025 4:47 p.m. 1043

Like Trees Let Us Live to Give A Lesson in Purposeful Living

Discover life lessons from trees on giving purpose and serving others in every season inspiring a

Sept. 15, 2025 3:57 p.m. 810

From Street Style to High Fashion How Modest Fashion is Evolving in the UAE

Explore how modest fashion in the UAE evolved from traditional wear to stylish street and high fashi

Sept. 15, 2025 3:01 p.m. 872

Spotlight on Emerging Emirati Designers Shaping Dubai s Global Fashion Scene

Discover how emerging Emirati designers blend tradition modernity and sustainability to redefine D

Sept. 15, 2025 2:46 p.m. 862

Mastering Power Dressing Your Complete Guide to Dubai s Business Style

Learn how to master power dressing in Dubai s business world with tips on colors fit accessories

Sept. 15, 2025 2:14 p.m. 868

The Rise of Sustainable Fashion in the UAE Eco Friendly Trends Shaping 2025

Explore how sustainable fashion is transforming the UAE with eco friendly trends innovative designs

Sept. 15, 2025 1:52 p.m. 879

The Hottest Fashion Trends of 2025 Bold Colors Sustainable Styles & Dubai Street Fashion

Explore 2025 fashion trends in Dubai bold colors sustainable styles oversized outfits vintage lo

Sept. 15, 2025 1:09 p.m. 1443