Dubai Chamber of Commerce receives Mediates 79 Cases in H1 2024

Photo : Dubai Government Media Office

The Dubai Chamber of Commerce, one of the three chambers operating under the umbrella of Dubai Chambers, has announced a notable achievement in its mediation services for the first half of 2024. The chamber reported a successful resolution rate of 77% for the mediation cases received during this period, marking a significant improvement from the 62% settlement rate achieved during the same timeframe in 2023. Notably, the resolved cases were settled within a maximum of 10 working days, demonstrating the efficiency and effectiveness of the chamber’s mediation services.

During the first half of 2024, the chamber received a total of 79 mediation cases, with a combined value of AED 6.5 million. Out of these, the cases that were successfully resolved had a total value of AED 3.5 million. The mediation cases originated from a diverse range of industries including construction, logistics, shipping and forwarding, foodstuffs, services, and healthcare, reflecting the chamber’s broad reach and capability to address disputes across various sectors.

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Khalid Al Jarwan, Vice President of Operations and acting Vice President of Digital and Commercial Sectors at Dubai Chambers, highlighted the growing demand for the chamber's mediation services. He remarked, “The increasing demand for the chamber's mediation service reflects the maturity of the business community in Dubai and its awareness of the importance of amicable settlements to commercial disputes to help preserve business relations. We are committed to protecting the interests of the business community, and our mediation service represents another essential tool that enhances the competitiveness of Dubai’s favourable business environment.”

Al Jarwan further emphasized the chamber’s role in fostering amicable dispute resolutions. He stated, “Dubai Chamber of Commerce has proven expertise in assisting all segments of the business community to settle their commercial disputes amicably. We provide a digital mediation service, which saves time and effort for all the parties involved, supports Dubai’s vision for digital transformation, and serves customers more effectively and efficiently.”

Mediation through the Dubai Chamber of Commerce offers numerous advantages such as flexibility, speed, efficiency, and confidentiality. It also helps parties save time, effort, and money while maintaining control over the process from start to finish. This approach allows trade relations to continue smoothly between the conflicting parties.

The Dubai Chamber of Commerce plays a pivotal role in representing, supporting, and protecting the interests of companies in the emirate. It continuously explores innovative ways to meet the evolving needs of Dubai’s dynamic business community. The chamber's efforts are closely aligned with the objectives of the Dubai Economic Agenda (D33), which aims to double the size of the emirate’s economy over the next decade and position Dubai among the top three global cities.

By fostering a business environment that supports the growth of local companies and promotes Dubai as a global business hub, the Dubai Chamber of Commerce contributes significantly to the emirate’s economic prosperity and global competitiveness.