Musician accuses Delta Airlines of damaging guitar: 'Beyond devastated'

Photo : X/ @madidiaz

Madi Diaz, a musician known for her soulful melodies and captivating performances, recently found herself embroiled in a distressing ordeal involving her beloved Martin acoustic guitar. The 37-year-old artist took to social media platform X to share her harrowing experience with Delta Airlines, accusing them of causing irreparable damage to her cherished instrument.

In a heartfelt post accompanied by images of her shattered guitar, Diaz expressed profound devastation over the condition of her 20-year-old Martin guitar, which she claimed had been severely compromised during transit with Delta Airlines. The musician lamented the loss of countless memories associated with the instrument, emphasizing her deep emotional attachment to it.

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Adding to the gravity of the situation, Diaz shared a video revealing the extent of the damage sustained by her guitar. In the clip, she expressed shock and disbelief at the condition of the instrument, which appeared beyond repair. Diaz's poignant message resonated with her followers, who rallied behind her in solidarity and urged Delta Airlines to be held accountable for the damage.

Truly devastated by the damage done by @Delta to my 20 year old martin guitar. So many memories just gone. Absolutely beyond devastated. Please repost. @Delta needs to be held responsible. pic.twitter.com/GBrMg2RmZG

— madi diaz (@madidiaz) April 27, 2024

Delta Airlines responded to Diaz's post, expressing regret for the inconvenience caused and offering assistance to address the issue. However, the musician's followers expressed skepticism, with many questioning how such significant damage could occur to an instrument securely stored in a hard-shell case. Some speculated that the damage appeared deliberate, igniting further outrage among Diaz's supporters.

Amid the outpouring of support, Diaz reflected on the significance of the guitar, revealing that she had performed with it on stage alongside renowned artist Harry Styles. She lamented her inability to afford rental gear for future performances and thanked her followers for their unwavering support during the challenging time.

Despite the setback, Diaz remained hopeful for a resolution to the situation with Delta Airlines, expressing gratitude for the solidarity and encouragement she received from her followers. The incident underscored the importance of safeguarding musical instruments during travel and sparked a broader conversation about the responsibility of airlines to ensure the safety of passengers' belongings.