Post by : Layla Badr
Abu Dhabi, United Arab Emirates – 14 October 2025: Abu Dhabi is setting a global precedent in digital governance with the launch of the world’s first AutoGov function through the latest iteration of the TAMM super app at GITEX Global 2025. This groundbreaking feature leverages artificial intelligence to seamlessly manage recurring government and private sector services, empowering residents to focus on what truly matters in their lives without worrying about routine administrative tasks.
Transforming Service Delivery with AutoGov
The TAMM AutoGov function represents a transformative leap in how governments interact with citizens. It automates recurring tasks such as license renewals, utility payments, and scheduling healthcare appointments, running discretely in the background to ensure every process is completed accurately and securely. Users can fully customize their automation preferences, creating a highly personalized experience that guarantees services occur effortlessly, on time, and without intervention.
This launch positions Abu Dhabi at the forefront of the AI-native government movement, showcasing the next generation of integrated, intelligent, and anticipatory public service delivery. By combining automation with predictive intelligence, AutoGov represents the world’s first transactional AI public servant, capable of anticipating needs, streamlining processes, and delivering services proactively.
Seamless Integration with the TAMM AI Assistant
The AutoGov function complements the TAMM AI Assistant, which already provides over 1,100 public and private services through a single, unified platform. The assistant delivers smart, contextual, and proactive support, completing many transactions autonomously on behalf of users while enhancing personalization and responsiveness across the entire service journey.
His Excellency Ahmed Tamim Hisham Al Kuttab, Chairman of the Department of Government Enablement (DGE), stated:
"The launch of TAMM AutoGov is truly transformative. It redefines the relationship between government and people. Abu Dhabi is now demonstrating what an anticipatory, intelligent, and human-centric government looks like — one that works quietly in the background to simplify life while remaining present at the moments that matter most."
Anticipatory AI-Powered Journeys
With the latest TAMM update, residents can now experience government services in a proactive, seamless manner. AutoGov works alongside other newly launched features to deliver intelligent end-to-end journeys.
AI Vision and Smart Guide: Simplifies complex processes with real-time document scanning, step-by-step visual and spoken instructions, and error-free submissions.
Translator and Voice-Enabled Services: Ensures accessibility and inclusivity, allowing hands-free navigation in both Arabic and English.
Personalized Dashboards: Provides reminders, notifications, and insights tailored to individual schedules, ensuring critical tasks and deadlines are never missed.
His Excellency Dr. Mohamed Al Askar, Director General of TAMM, emphasized:
"These new TAMM capabilities redefine the meaning of government in everyday life. We are shifting from reactive, one-off transactions to intelligent, adaptive journeys that respond to the needs of each individual. Citizens can now focus on their families, careers, and personal ambitions, knowing the government is actively working behind the scenes to support them."
Redefining Citizen Experiences
Beyond automation, TAMM is creating new avenues for human-centric government interactions:
TAMM Spaces: Expanded to include three specialized hubs—Family, Mobility, and Sahatna (Health)—designed around everyday life milestones. These hubs allow users to manage medical records, school updates, transportation planning, and community engagement in a way that reflects real-life experiences rather than bureaucratic structures.
TAMM Hologram: Introduces real-time, face-to-face engagement through mobile pods, connecting residents instantly with live government agents via holographic technology. This ensures personalized, bilingual support while combining the reassurance of human interaction with the efficiency of digital access.
TAMM by You: A collaborative platform enabling residents to propose, vote, and shape public services, aligning with Abu Dhabi’s Year of Community initiatives.
His Excellency Saeed Al Mulla, Director General at DGE, added:
"Our goal is to bring government closer to the rhythms of daily life. These enhancements ensure that support is always within reach, services are responsive, and interactions are effortless. Abu Dhabi’s citizens now experience government as an intelligent, adaptive partner in their daily lives."
Expanding the TAMM Ecosystem
TAMM continues to expand its digital ecosystem, integrating over 1,100 services from more than 90 public and private sector partners. This year, new collaborations include ADX, Comera, and Wio Bank, alongside first-time services with the Abu Dhabi Judicial Department (ADJD) and SAAED. These integrations allow users to complete end-to-end transactions within the app, bridging public and private services seamlessly.
The unveiling of TAMM AutoGov at GITEX Global 2025 represents a pivotal milestone in Abu Dhabi’s Digital Government Strategy 2025–2027, reinforcing the emirate’s position as a global leader in digital governance. With the world’s first AI public servant at its core, TAMM empowers residents with confidence, efficiency, and convenience—transforming the way citizens interact with government services.
About the Department of Government Enablement (DGE)
Established in 2023, the Department of Government Enablement (DGE) oversees Abu Dhabi’s digital transformation, streamlining service delivery and enabling government entities to achieve their full potential. DGE integrates multiple entities—including the Department of Government Support, Abu Dhabi Digital Authority, Human Resources Authority, Abu Dhabi School of Government, TAMM, and Mawaheb—with the Statistics Center Abu Dhabi as an affiliate. DGE’s mandate is to implement next-generation, technology-empowered government services, ensuring seamless, customer-centric experiences for residents and citizens alike.
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