Photo : Dubai Government Media Office
The use of e-hailing technology for taxis by Dubai has contributed to the development of a greener and smooth traffic flow system in the city. This trend has led more taxi riders into using e-booking systems instead of roaming through the streets because taxis are booked mainly through the smart apps for pre-booked trips.
In 2024, the taxi sector experienced remarkable growth, largely driven by good performance and service improvements. Growth reflects the Roads and Transport Authority's efforts to expand and improve the switch to e-booking systems.
Adel Shakri, the Director of Planning and Business Development at RTA's Public Transport Agency, explained the progress, saying, "RTA is focused on strategies to reduce traffic, which has become a challenge due to Dubai's growing economy and population. In the last two years, we've made significant progress in changing Dubai’s taxi service through e-hail, with many initiatives boosting service efficiency and customer satisfaction."
Stay informed with the latest news. Follow DXB News Network on WhatsApp Channel
"In 2024, e-hail taxi trips grew by 16% compared to 2023. Also, the Hala app saw its market share during busy hours increase from 42% in 2023 to 50% in 2024. This shift means about 7,600 fewer cars are on the roads each day. This change is a result of dedicating taxis for e-hail bookings during peak times, and passengers are increasingly choosing e-hail for their rides," said Shakri.
He continued, “Customer satisfaction and driver happiness also improved. In 2024, more than 74% of e-hail trips had waiting times of less than 3.5 minutes. Drivers also benefited, with an average 50-minute reduction in driving time each day and a 4% decrease in travel distances."
"From an environmental perspective, the switch to e-hail has cut CO2 emissions by 20,000 tonnes in 2024. This was achieved by reducing the extra distance travelled by taxis, which was 3 kilometers less per trip compared to regular taxis. This saved 5 minutes of unnecessary driving for each trip."
These positive outcomes show the success of RTA's efforts to modernize and improve taxi services in Dubai, promoting sustainability, improving service quality, and making the system more accessible for everyone—residents, visitors, and tourists alike.
#trending #latest #Dubai #EHail #Sustainability #TrafficFlow #RTA #TaxiServices #SmartBooking #EnvironmentalImpact #CO2Reduction #Innovation #PublicTransport #DubaiGrowth #GreenTransport #CustomerSatisfaction #DriverHappiness #TransportRevolution #breakingnews #worldnews #headlines #topstories #globalUpdate #dxbnewsnetwork #dxbnews #dxbdnn #dxbnewsnetworkdnn #bestnewschanneldubai #bestnewschannelUAE #bestnewschannelabudhabi #bestnewschannelajman #bestnewschannelofdubai #popularnewschanneldubai
Prince Abdulaziz bin Turki welcomes IOC President Thomas Bach on his 4th visit to Riyad...Read More.
Egypt to host emergency Arab summit on 27 February to address serious Palestinian issues...Read More.
Prince Abdulaziz bin Turki welcomes IOC President Thomas Bach on his 4th visit to Riyad
Bencic wins Mubadala Abu Dhabi Open title again, while Ostapenko/Perez claim doubles win
Desert Race, part of Al Salam Cycling, set for 9 Feb under Sheikh Mohammed's patronage
Harry Maguire scored a last-minute header as FA Cup champions Man United came back to beat Leicester
Zoe Saldaña wins Critics Choice Award for Best Supporting Actress for *Emilia Pérez* and addresses c
Sport Minister Welcomes IOC President in Riyadh for International Visit
Prince Abdulaziz bin Turki welcomes IOC President Thomas Bach on his 4th visit to Riyad
Egypt to host Arab summit on 27 February to discuss Palestinian issue
Egypt to host emergency Arab summit on 27 February to address serious Palestinian issues
UAE Supreme Court Approves Extradition of Mehdi Charafa to France
UAE Supreme Court approves extradition of French national Mehdi Charafa to France
Sharjah NYU Executive Program to Take Place in Sharjah Next April
Sharjah will host the NYU Executive Program at AUS, April 14-17, under Sheikha Bodour's patronage
Bencic wins Mubadala Abu Dhabi Open title for second time
Bencic wins Mubadala Abu Dhabi Open title again, while Ostapenko/Perez claim doubles win
UAE Condemns Israeli Provocative Statements Against Saudi Arabia
UAE condemns Netanyahu's provocative statements on a Palestinian state in Saudi Arabia
Cameron Diaz on MeToo Impact & Inappropriate On-Set Experiences
Cameron Diaz shares on-set experiences and how the industry evolved after MeToo
Finance Ministry Introduces Top-up Tax for Multinational Enterprises
Finance Ministry issues Cabinet Decision on UAE Domestic Minimum Top-up Tax
Rachel Brosnahan on Superman Role, Positive Fan Response & Gunn
Rachel Brosnahan shares Superman trailer buzz, work with David Corenswet, and more
Light to Moderate Rain in Ras Al Khaimah, Fujairah; Cloudy Skies in UAE
Rain and cooler temperatures are expected on Saturday, says the National Meteorology Center
3001E, 30 Floor, Aspin Commercial Tower, Sheikh Zayed Road, Dubai, UAE
+971 52 602 2429
info@dxbnewsnetwork.com
© DNN. All Rights Reserved.