Explainer: Are Flights Cancelled or Delayed? What You Must Understand

In a recent regulatory update in the United States, airlines are now required to offer automatic refunds to passengers in certain circumstances, notably when flights are canceled or significantly delayed. Here's a breakdown of what these regulations entail:

For travelers in the US, automatic refunds are mandated if:
1. Departure or arrival experiences a delay exceeding three hours for domestic flights or six hours for international flights.
2. Passengers are downgraded to a lower class than the one they initially booked.
3. Any changes occur to either the departure or arrival airports.
4. Changes to connecting airports or planes that may inconvenience passengers with disabilities.

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Additionally, travelers are entitled to a refund of checked-bag fees if their lost baggage is not returned within specified timeframes after the arrival of their flight.

For Indian travelers, the impact of flight delays or cancellations includes:
- Flight Delayed:
  - Free meals or refreshments for delays exceeding two hours.
  - Notification requirement by airlines for domestic flights delayed over six hours, or those departing between 8 PM - 3 AM.
  - Free hotel accommodation for delays exceeding 24 hours, or six hours for flights departing between 8 PM - 3 AM.
- Flight Cancelled:
  - Alternate ticket or refund for flights canceled less than two weeks before or up to 24 hours before scheduled departure.
  - Provision of another suitable flight or full refund if travelers are not informed about a canceled flight or miss a connecting flight.

For UK/EU travelers, the implications of flight delays or cancellations are as follows:
- Flight Delayed:
  - Compensation varies based on distance and duration of delay.
  - Entitlements include food, drink, phone calls, emails, and accommodation for overnight delays.
  - Full refund if delayed more than five hours, with additional compensation up to £520 for flights delayed over five hours.
- Flight Cancelled:
  - Full refund or replacement flight for the intended journey and any other unused flights in the same booking.
  - Entitlements for replacement flights include food, drink, phone calls, emails, and accommodation for overnight delays.

These regulations aim to protect travelers' rights and ensure fair treatment in cases of flight disruptions, providing clarity and recourse for passengers affected by cancellations or delays.

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