Abu Dhabi’s TAMM Wins Best Government App at Gulf Awards

Abu Dhabi’s AI-driven super app, TAMM, has been named the Best Comprehensive Government Application at the prestigious Gulf Digital Government Awards. The biennial awards, organized by the Gulf Cooperation Council (GCC), honor innovation and excellence in digital government services across member states.

TAMM stands out as a unified portal offering over 1,100 government services, catering to 3.6 million users across the emirate. The platform allows residents and businesses to complete key tasks – from ID renewals and health appointments to drivers’ licence renewals and certificate attestations – with just a few clicks.

Unlike traditional portals, TAMM integrates processes from 90 public and private entities, creating a seamless experience for users and helping resolve 95% of requests through AI, freeing up human agents to focus on complex inquiries. The app boasts a customer satisfaction score of 92.5%, reflecting its user-centric design and efficiency.

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TAMM’s AI capabilities also proactively assist users, providing personalized alerts and reminders, while simplifying critical life events and business interactions. Its recognition at the Gulf Digital Government Awards highlights the impact of comprehensive digital ecosystems that enhance accessibility, convenience, and transparency in public services.

The app has previously received global recognition, including being named the world’s best eGovernment project at the UN-backed WSIS Prizes, and is expected to unveil innovative, world-first functionalities at GITEX Global 2025 in Dubai.

With TAMM, Abu Dhabi moves closer to its vision of becoming the world’s first fully AI-native government by 2027, redefining how citizens and businesses interact with public services while setting a new benchmark for digital governance in the region.