Organisers Clarify After Madhuri Dixit’s Toronto Show Backlash

Actor Madhuri Dixit’s recent live show, Dil Se.. Madhuri, held on November 2 at the Great Canadian Casino Resort in Toronto, has come under fire for being allegedly “misleading” and poorly managed. Fans expressed disappointment on social media, claiming the event was promoted as a live concert but ended up being more of a talk show, with Madhuri arriving notably late.

Reacting to the backlash, the event organisers, True Sound Live Ltd., issued a detailed statement to clear the air. They asserted that the show started precisely on schedule with a high-energy musical act featuring participants from Indian Idol. The company said the confusion was fueled by misleading social media commentary and clarified that all production elements—from staging to lighting and audience management—were delivered as agreed.

In their statement, the organisers addressed Madhuri Dixit's delayed stage appearance, stating, “Despite our team’s readiness and proper coordination, Madhuri Dixit’s management misinformed her regarding the call time, leading to her arrival around 10 PM. This was beyond our control.” The event format, including an 8:30 PM interactive Q&A followed by a 60-minute performance, had been communicated clearly to her team beforehand, according to the organisers.

They also attributed additional backstage confusion to individuals prioritizing personal recordings over artist coordination. Organisers urged the public to review event footage available online, asserting that Madhuri did perform on stage as planned.

The controversy has sparked discussions around transparency in event promotions and artist management. While some fans have called the evening a “total waste of time and money,” the organisers maintain that they met every contractual obligation and thanked attendees for their support.