Sharjah Introduces New Number for Reporting Minor Traffic Accidents to Rafid

In a concerted effort to bolster traffic safety measures across Sharjah's thoroughfares, Rafid Automotive Solutions Company has announced a pivotal update: a change in its contact number to 80092 for the reception of reports concerning minor traffic accidents. This initiative, undertaken in collaboration with the General Command of Sharjah Police, aims to streamline the process of reporting minor accidents, thereby expediting response times and ensuring prompt assistance through telephone inquiries.

The essence of this update lies in its multifaceted approach to improving traffic safety. Not only does it facilitate swift reporting of minor accidents, but it also aims to provide immediate assistance to motorists in distress while expediting the procedural aspects associated with acquiring supplementary services. Through the newly introduced hotline, Rafid pledges to promptly respond to reported incidents by dispatching teams to conduct on-site inspections, ascertain the nature of the incident, and compile requisite reports in compliance with legal mandates.

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Moreover, Rafid's commitment to customer satisfaction extends beyond accident reporting, encompassing a range of auxiliary services designed to alleviate motorists' predicaments. These include emergency fuel delivery, tire replacements, and battery assistance, ensuring comprehensive support to individuals navigating through unforeseen vehicular challenges.

The ceremonial launch of the new contact number witnessed the presence of esteemed dignitaries, including Major General Saif Al Zari Al Shamsi, Commander-in-Chief of Sharjah Police, and Ahmed Juma Al Musharrekh, Chief Officer of Rafid Automotive Solutions, alongside other officials from both entities. This collaborative endeavor underscores the joint resolve to enhance public service delivery standards and fortify the fabric of road safety initiatives in the emirate.

Major General Saif Al Zari Al Shamsi underscored the significance of this initiative, emphasizing its pivotal role in augmenting service readiness and ensuring customer satisfaction. He reiterated Sharjah Police's unwavering commitment to synergistic partnerships aimed at fostering a safer and more secure traffic environment.

Ahmed Juma Al Musharrekh, Chief Officer of Rafid Automotive Solutions, reiterated the company's steadfast dedication to operational excellence and responsiveness to customer needs. He emphasized Rafid's round-the-clock availability and underscored the pivotal role of customer feedback in driving continuous improvement initiatives.

The newly established Rafid Contact and Control Center operates ceaselessly, 24/7, catering to motorists' needs with unwavering dedication. Motorists can access assistance by dialing the designated hotline, 80092, or by leveraging the Rafid mobile application, available across all smartphone platforms. This proactive approach to customer service underscores Rafid's unwavering commitment to enhancing road safety and fostering a culture of excellence in service delivery.

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