60 Million Riders and 6 Million Kilometres Travelled, Highlighting Transport's Popularity

Photo : Dubai government media office

Since its launch in 2014, Dubai Tram has emerged as a key pillar in Dubai's public transport network, surpassing 60 million passengers and covering over 6 million kilometres. As the tram celebrates its 10th anniversary, this milestone not only highlights its role in easing mobility but also underscores its remarkable efficiency, with punctuality rates of 99.9%, and an unwavering focus on safety. These achievements reinforce the tram’s position as a trusted and preferred mode of transport for both residents and visitors in Dubai.

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The tram operates across 11 stations along the scenic Al Sufouh Road, offering a seamless 42-minute journey from Al Sufouh Station to Jumeirah Lakes Towers Station. Along its route, the tram passes through iconic destinations including Palm Jumeirah, Dubai Knowledge Village, Dubai Media City, Jumeirah Beach Residence (JBR), and Dubai Marina. This makes the tram an attractive transit option for both residents and tourists, providing convenient access to some of Dubai’s most renowned landmarks.

Dubai Tram is part of the city's comprehensive and integrated transportation network. The Roads and Transport Authority (RTA) has successfully linked the tram system with other modes of transport, including the Dubai Metro, public buses, taxis, and cycling tracks. This connectivity enhances the convenience and accessibility of the public transport system, in line with the leadership’s vision of making public transportation the preferred choice for all.

Dubai Tram is a pioneer in the world of transport, setting several global precedents. It is the first tram system to feature automatic platform doors at stations, ensuring passenger safety and comfort. Additionally, it operates on a ground-level power supply system, eliminating the need for overhead wires—making it the first tram outside Europe to adopt this innovative technology. Furthermore, all stations along the tram route are fully air-conditioned, offering year-round comfort for passengers, regardless of the weather.

The fleet consists of 11 state-of-the-art tram cars, each offering seven compartments. These include Gold and Silver classes, along with designated cabins for women and children, ensuring that the needs of all passengers are met. This variety of options makes Dubai Tram a versatile and comfortable travel choice for different passengers, enhancing their overall experience.

Dubai Tram operations are monitored round the clock by an integrated control centre. This facility oversees every aspect of the tram’s operation, including tram movement, driver performance, and the functionality of essential systems such as power supply and traffic signal management at intersections. The control centre also enables rapid response to any technical issues, ensuring that services are uninterrupted and passenger safety is maintained. Additionally, security cameras installed throughout the tram system further bolster passenger security.

As one of Dubai's most ambitious transportation projects, Dubai Tram exemplifies the city’s commitment to innovation, progress, and sustainable urban mobility. The tram system is an essential part of Dubai's public transport infrastructure, contributing significantly to the city’s overarching goal of creating a sustainable and efficient transport network. With its modern design, cutting-edge technology, and commitment to passenger satisfaction, Dubai Tram has set a global benchmark for urban transportation systems.

As it continues to evolve, the tram remains an integral part of Dubai's vision for a smart, connected, and sustainable future, ensuring safe, reliable, and efficient transport solutions for everyone who travels through this vibrant city.

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